Privacy Policy

Privacy Policy

Escooter Hub,

we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information when you interact with our website or purchase products from us. This may include:

  • Your name, address, email address, phone number, and payment details.
  • Information related to your orders and preferences.
  • Browsing activity, IP address, and cookie information.

We may also collect additional information when you contact us for customer support, subscribe to our newsletter, or participate in promotions.

2. Use of Personal Information

We collect your personal information to provide and improve our services, including but not limited to:

  • Processing and fulfilling orders.
  • Delivering products to your address.
  • Communicating with you about your orders, updates, promotions, and offers.
  • Responding to customer inquiries and providing support.
  • Enhancing your shopping experience by analyzing trends and personalizing content.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers to facilitate our business operations, such as:

  • Payment processors to handle transactions securely.
  • Shipping companies to deliver your orders.
  • Marketing platforms for targeted promotions.
  • IT service providers to maintain our website and data storage.

We ensure that these third parties comply with the necessary privacy obligations and handle your data securely.

4. International Data Transfers

Your personal information may be stored or processed outside of Australia, including in countries where our service providers are located. In such cases, we take reasonable steps to ensure that any overseas recipients comply with Australian privacy laws and adequately protect your data.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using secure payment gateways, encrypting sensitive data, and maintaining up-to-date security software.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Access and Correction of Personal Information

You have the right to request access to and correction of any personal information we hold about you. If you believe your information is inaccurate, incomplete, or outdated, please contact us, and we will take reasonable steps to correct it.

8. Marketing Communications

By providing your email address, you consent to receive marketing communications from us. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

  • Email: hello@escooterhub.com.au
  • Phone: +61 419 712 332
  • Address: _